VDP Security Policy

Last updated on January 1, 2023.

No technology is perfect, and Starknex believes that working with skilled security researchers across the globe is crucial in identifying weaknesses in any technology. If you believe you've found a security issue in our product or service, we encourage you to notify us. We welcome working with you to resolve the issue promptly.

Disclosure Policy

  • - Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
  • - Provide us a reasonable amount of time to resolve the issue before any disclosure to the public or a third-party.
  • - Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.


While researching, we'd like to ask you to refrain from:
  • - Denial of service
  • - Spamming
  • - Social engineering (including phishing) of Starknex staff or contractors
  • - Any physical attempts against Starknex property or data centers

Whitehat Tools

NOTE: This portal is only enabled for specific approved security researches for now, once the Security Platform product launches, we will open up the portal to a wider audience.

Starknex provides a portal to security researchers called Whitehat Tools. This allows security researchers who are hacking Starknex to create their own test accounts for Starknex, test tenants in the Starknex Security Platform product and generate canary tokens for SSRF related issues. This portal can be accessed here at:
The canary token is an internal endpoint ( which can only be accessed in Internal and Datacentre network.

Safe Harbor

Any activities conducted in a manner consistent with this policy will be considered authorised conduct and we will not initiate legal action against you. If legal action is initiated by a third party against you in connection with activities conducted under this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.
Thank you for helping keep Starknex and our users safe!


Domain * Internal Services Domain

Domain *

Domain * Security Platform domain

Domain Login Service

Domain SSRF Canary Token Endpoint.

Out of Scope

Domain Static Assets domain